Privacy policy

This privacy policy («Policy») explains how personally identifiable information is collected, used and disclosed by 4talk («we» or «us») with respect to your access and use of 4talk’ services located at  www.4talk.com («the Service») and our mobile applications, so you can make an informed decision about using the Service. 4talk.com is wholly owned and operated by 4talk.

We reserve the right to change the provisions of this Policy at any time. We will alert you that changes have been made by indicating on this Policy the date it was last updated. We encourage you to review this Policy from time to time to make sure that you understand how any personally identifiable information you provide to us or collected about you will be used.

If you have questions or complaints regarding our privacy policy or practices, please contact us at info@4talk.com.

WHAT IS PERSONAL INFORMATION?

As used in this Policy, the term «personally identifiable information» means information that specifically identifies an individual (such as a name, user name or e-mail address and phone number), or information about that individual that is directly linked to information that specifically identifies an individual. Personally identifiable information does not include «aggregate» information, which is data we collect about the use of the Service or about a group or category of services or users, from which individual identities or other personally identifiable information has been removed. This Policy in no way restricts or limits our collection and use of aggregate information.

WHAT INFORMATION DO WE COLLECT?

Active Collection: We collect information from you in various ways when you use the Service and Apps. For example, we collect information: (i) that you voluntarily provide to us (such as when you send us a phone number or email); and (ii) to which you provide us access. Such information may include personal information, such as your name, email address, date of birth, social network data and performance related data. When using our Apps we will collect information such as device type, operating system type and version. Personal and demographic information may also be collected if you provide such information in connection with posting data, providing access to your online groups and other activities in connection with the Service.

We also ask you for access or track a location based information from your mobile device while downloading or using our Mobile Apps or services.

Passive Collection: When you use the Service and our Apps, some information is also automatically collected, such as your Internet Protocol (IP) address, your operating system, the browser type, the address of a referring website, and your activity on the Service. We may also automatically collect certain logistical information in server logs, including information about how you use various features of the Service and information about the number, frequency and length of each session.

We may also automatically collect certain information through the use of «cookies» when you use the Service. Cookies are small data files stored on your hard drive at the request of a website. Among other things, cookies help us to improve the Service and your experience. If we link cookies to any personally identifiable information, we will treat this information as personally identifiable information. If you wish to block, erase, or be warned of cookies, please refer to your browser manufacturer to learn about these functions. However, if you choose to remove or reject cookies, this could affect certain features or services made available via the Service.

The use of cookies by our partners is not covered by our privacy statement. We do not have access or control over these cookies.

We may use Web beacons or similar technology on the Service and in our Apps. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information. Web beacons are small, invisible graphic images that may be used on the Service or in emails relating to the Service to collect certain information and monitor user activity on the Service, such as to count visits, understand usage effectiveness and to tell if an email has been opened and acted upon. Such technologies are used to collect aggregate statistics related to usage of the Service and do not collect personally identifiable information.

Personally identifiable information will be stored on secured servers, and we may store and process personally identifiable information in the United States and other countries.

HOW DO WE USE THE PERSONALLY IDENTIFIABLE INFORMATION WE COLLECT?

We use personally identifiable information collected through the Service and Apps for the purposes described in this Policy or elsewhere on the Service or in the Apps. For example, we may use personally identifiable information we collect:

  • to process and complete any transactions in connection with the Service and Apps;
  • to request feedback and to otherwise contact you about your use of the Service and Apps;
  • to respond to your emails, questions, comments, requests and complaints, and to provide customer service;
  • to monitor and analyze Service and App usage and trends;
  • to personalize and improve the Service or Apps, and our users' experiences with the Service and Apps (such as providing content or features that match interests), and to increase the Service's or Apps’ functionality and user friendliness;
  • to send you confirmations, updates, security alerts, additional information about our products and services and support and administrative messages, and otherwise facilitate your use of, and our administration and operation of, the Service or Apps;
  • to notify you about important changes to the Service and Apps.

You understand that when you use the Service, information you provide via the Service, information you grant access to by using the Service, as well as any information you share with individuals through the Service, will be available to other users and in some cases may be publicly available.

We are not responsible for the actions of Service Providers or other third-parties, nor are we responsible for any additional information you provide directly to any other users or third- parties, and we encourage you to become familiar with third-party privacy practices before disclosing information directly to any such third-parties. Nothing herein restricts the sharing of aggregated or anonymized information, which may be shared with third-parties without your consent.

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete it by making the change on our member information page or by emailing our Customer Support at info@4talk.com. We will respond to your request to access within 30 days.

If you wish to request the deletion of an unauthorized profile you may contact us at info@4talk.com.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

WHAT STEPS DO WE TAKE TO PROTECT YOUR INFORMATION ONLINE?

We take reasonable measures to protect your personally identifiable information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can guarantee against any interception or any other type of misuse. You are responsible for all uses of the Service and Apps by any person using your devices where the Service and Apps installed. Please advise us immediately if you believe your devices has been lost or stolen. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at info@4talk.com.

QUESTIONS?

If you have any questions about this Policy, please contact us at info@4talk.com.




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